Why Can't I Log In?

The problem. You enter your details on the login page but cannot get in.

Try this, in order

1. Check the email address. Use the exact email or phone number you registered with. A typo is the most common cause.
2. Use the login code instead. Enter your email and click Send Code. You do not need your password for this.
3. Check Spam, Promotions and Junk. The code often lands there.
4. Try another browser or the Maukerja app, or clear your browser cache and cookies.
5. Check if the account is deactivated. A deactivated account cannot log in until it is reactivated.

If it still does not work

Send the details through Contact Us. Include:

• The email address or phone number on the account
• What you see on screen, including any error message
• A screenshot if you have one